Privacy Policy

Last updated: November 2025

Introduction

Xantra respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a consultation
  • Contact us via email or phone
  • Subscribe to newsletters or updates
  • Fill out forms on our website

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your consultation requests and inquiries
  • To provide educational information about nutrition planning
  • To send you information about our services
  • To improve our website and services
  • To analyze website usage and trends
  • To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality

You can control cookie settings through your browser. For more information, please see our Cookie Policy.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • With service providers who assist us in operating our website
  • To comply with legal requirements or respond to legal processes
  • To protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Xantra

Jl. Teuku Umar No. 21, Madiun 63117, Indonesia

Phone: +62 351 908 462

Email: [email protected]